Terms & Conditions

Last updated: January 8, 2024

Our Commitment to You

Please read these terms carefully before using our services. These terms establish the rules and regulations for using Fascination's website and services.

1. Acceptance of Terms

By accessing and using Fascination's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Custom Products

Our products are custom-made according to your specifications. Please note:

Accurate Measurements

Measurements provided must be accurate

Return Policy

Custom products cannot be returned unless defective

Production Time

Production time is typically 2-3 weeks

Product Variations

Minor variations in fabric and color may occur

3. Perfect Fit Guarantee

30-Day Window

Claims must be made within 30 days of delivery

Free Adjustment

One free adjustment per item

Accurate Measurements

Original measurements must be accurate

Free Returns

Return shipping for adjustments is free

4. Payment and Pricing

Currency

All prices in Canadian Dollars (CAD)

Payment Methods

Major credit cards and PayPal accepted

Shipping

Standard shipping included in price

Taxes

Additional taxes may apply

5. Shipping and Delivery

Free Canadian Shipping

Complimentary shipping across Canada

Delivery Time

2-3 business days after production

Order Tracking

Tracking information via email

International Orders

Available at additional cost

6. Intellectual Property

All content on our website, including designs, logos, and images, is protected by copyright and other intellectual property rights owned by Fascination.